We are using JIRA software with Freshdesk and Photos are not getting landed from freshdesk to JIRA.
Hi @rohit kumar , how is your freshdesk instance integrated with Jira? Are you using some add-on application? Are photos the only thing that is not syncing between the two applications? What about other attachments, comments, etc.?
Basically we have integrated freshdesk with JIRA. In fresh desk we create JIRA tickets by the side menu. And all the attachments or photos come as fail to load.
Hi @rohit kumar , I really can't offer guidance based on the info you have provided. The question remains around how you integrated the two apps.
We have integrated this through this app
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