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Different date format in near-identical fields

unknown

We use two fields that are near-identical, apart from the field name. They are used in separate forms. Both have the same settings in these forms. In the field settings they are both set to date fields, neither has a default value or a translation. And yet, when users fill in these forms one of those has the DD/MM/YYYY format and the other MM/DD/YYYY.

How is this possible? Does anyone have any idea?

Accepted answers

Alex Koxaras -Relational-

Hi @[deleted]

Does this happen when a specific user fills in the form, or to all users who fill in the form?

All values from field A have the format DD/MM/YYYY and all the values from the other field have the other format MM/DD/YYYY?

And just to clarify a bit more. When you say form, you mean the Form which comes as an option via project settings, and to which you can associate to a request type?

All comments

Alex Koxaras -Relational-

Hi @[deleted]

Does this happen when a specific user fills in the form, or to all users who fill in the form?

All values from field A have the format DD/MM/YYYY and all the values from the other field have the other format MM/DD/YYYY?

And just to clarify a bit more. When you say form, you mean the Form which comes as an option via project settings, and to which you can associate to a request type?

unknown

Hi @Alex Koxaras -Relational-

Actually, it shows when filling out the form. Say that I would like to put in the 10th of March 2023. In one of the forms is have to fill in 10/3/2023. In the other, this date refers to the 3rd of October 2023.

And I do mean the Forms-object. I've associated them with different request typs.

Alex Koxaras -Relational-

@[deleted]

To answer to your reply:

Actually, it shows when filling out the form. Say that I would like to put in the 10th of March 2023. In one of the forms is have to fill in 10/3/2023. In the other, this date refers to the 3rd of October 2023.

And I do mean the Forms-object. I've associated them with different request typs.

Jira will first show to the user the input according to their language selection he/she has on Jira. After that according to their browsers and finally according to what Jira Admin has selected. This, I believe, also extends to dates.

Now, the only way to reproduce what you said is by having a date field outside of the form. In the image below, the Start Date is not on the form (and it's a date field). Whereas the two following fields are inside the form:

unknown

I have just figured out why it does what it does. Apparently, you can set a preferred language on the forms. One of them had a preferrend language of 'Dutch' and the other had no value assigned. I reckon no value means default (English).

That is why the same fields show different input values on different forms.

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