Need to add value to organization, when i add value to a custom field(single or multiple select)

Question

Hi, I need to add the value to organization, when add new value to custom field(single or multi choice field) through automation. Is it possible to do in Jira service management ??

Abraham - New Verve Consulting · Answer

Hi @Melina RAMPERSANDS,

To extend native Jira Organization features, you can consider using Crumbs.
You can use the newly released Crumbs API + Jira Automation together to link organizations automatically or to populate fields with organization data from Crumbs.

There is a page with screenshots about how to do this here:

Copy customer fields to an issue

Hope this helps! If you have anymore questions or need further instructions you can submit a support request too :)

Melina RAMPERSANDS · Answer

Hi,

Any solution for the above requirement ??