Can you display a field in the intake form and the details section

Question

Hi all,

It seems JSM displays all fields required in the request form in the main body and won't let you display them in the details section. Is that expected and is there any way around it?

We currently mandate the priority field in the intake form during creation but in the viewing mode, we want to display it on the side.

Thank you,

Zekai

Zekai Huang · Answer

I am not familiar with forms. Let me experiment with it and update this ticket. Thank you, Fernando.

Fernando Eugênio da Silva · Answer

@Zekai Huang ,

Yeah, you're right!

Apparently the only way for you to see the fields on the right associated with the request form is using a Forms together with your portal. Which doesn't makes a lot of sense.

In this case all your fields will be able to be added on the 'Context fields' section because they will be getting by forms for your portal create screen

ines joly · Answer

Interested in the answer as well