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Automation/ Dashboard to only show Assignee - QA

Benjamin McClure_d5zzjn

We have a team member who has taken on the role of QA for the time being. They would like to have a way to see only the QA items they have been assigned. They want them separate from everything else assigned to them so there is a designated place to just view assignee - QA items assigned to them.

Thinking if there is either a way to put this in a dashboard, or an automation rule to put these items in a confluence document when this user is put into assignee - QA.

Note: This user is most likely going to not be the primary assignee for some of these tickets, they will just be under Assignee - QA

Accepted answers

Mark Segall

Hi @Benjamin McClure - Let me make sure I understand...

"Assignee - QA" is a custom user picker field that is capturing the QA resource assigned to the issue. They are never actually "Assigned" the issue, but need to be able to see issues that are ready for them to take on, correct?

How do they know when they need to take action on the issue? Is it when the issue transitions to a specific status (e.g. "In QA")? If my assumption is correct, you could simply add a quick filter to the project board like this:

Status = <YOUR STATUS> and "Assignee - QA" = currentUser()

That same query could work for a dashboard in the event that they do not work directly with the team.

All comments

Mark Segall

Hi @Benjamin McClure - Let me make sure I understand...

Status = <YOUR STATUS> and "Assignee - QA" = currentUser()

That same query could work for a dashboard in the event that they do not work directly with the team.

Benjamin McClure_d5zzjn

Hello,

Thank you for your response. That query would be good for what I am trying to do. Them being able to see on the big only the Assignee- QA issues would solve this.

However, when I enter the query you have posted above I get this error:

error in JQL Query: Expecting either a value, list or function but got '<'. You must surround '<' in quotation marks to use it as a value. (line 1, character 10)

I am not sure why I am gettinbg this error. Even when I add quotes it still gives me an error saying the "YOUR STATUS" does not exist

Benjamin McClure_d5zzjn

@Mark Segall

Mark Segall

<YOUR STATUS> is meant for you to replace with the status (e.g. "In QA", "In Review", etc.) that should indicate that it's ready for QA to take on.

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