I have a project Administrator who cannot use the right click "Move to the Top of the Backlog" on a story. She can manually move the story but not with the shortcut. She receives an error stating "Something isn't letting us move XX-### to Backlog. Ask your project administrator to check the workflow setting and transition conditions."
I do not see any issues with the workflow or transitions that will exclude this update. Can someone point me in the correct direction to resolve this issue, please?