Is there a way to link a Jira People field to a Form?

Question

I have Request types with People fields but I don't see how to link the People field to the forms. I'm using a Team managed project.

Joseph Chung Yin · Answer

@DScherer -

For Team Managed project type, this may related with all People custom fields limitation with Automation for Jira product (same problem) -https://support.atlassian.com/cloud-automation/docs/limitations-in-team-managed-projects-for-automation-rules/

Have you thought of making the project as a company managed project?

Best, Joseph

DScherer · Answer

Thanks, I’ve been through both those articles a couple of times before unless I’m missing something I just can’t get the Form to show the People Fields from the request types.

Joseph Chung Yin · Answer

@DScherer -

In your FORM's configuration, you will need to use Single User or Multiple Users data element, then you can link the element to your "People" field.

Please take a look at the following references -

https://confluence.atlassian.com/proforma/user-guide-jira-admin-1087521315.html

https://support.atlassian.com/jira-service-management-cloud/docs/link-a-form-field-to-a-jira-field/

NOTE that there is a limitation when linking to the people picker custom fields defined in your project -

FORM's user picker field that is linked to a Jira user picker field, will not reflect any constraints (filtering to specific groups) that exist on the Jira field). This limitation will be addressed in future development.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.