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is it possible to filter by the initial reporter?

Skúli Arnar Gunnarsson - HI

Is it possible to filter by the initial reporter? If someone changes the initial reporter because it is a forwarded message e.g. and i need to see all the forwarded messages that the person sent (in our case its an automated system), this would really be useful for our work

Accepted answers

Mindaugas Dūda

Hello @Skúli Arnar Gunnarsson - HI and welcome to the community!

Yes, you can use 'creator' field to filter the initial reporter. Even if the reporter is changed, you will get correct results.

JQL example - creator in (currentUser())

Regards,
Mindaugas

All comments

Mindaugas Dūda

Alex Koxaras -Relational-

Hi @Skúli Arnar Gunnarsson - HI and welcome to the community,

As @Mindaugas Dūda stated, using the "creator" variable will give you all issues which are created by a specific user. Keep only in mind, that even on a JSM project if an agent creates an issue on behalf of someone else, then the creator will still be the agent.

Skúli Arnar Gunnarsson - HI

Thank you, yeah it was that obvious I should have been able to figure it out.

Thanks again.

Skúli Arnar Gunnarsson - HI

Yeah that shouldn't be an issue for my use case, Thanks

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