Seeing the following error when attempting to access audit logs for automation rules: "We could not load any audit items for this rule. Please reload and try again." Refreshing the page results in the same error.
@Marium Irfan -
Welcome to the community. You should follow the warning message and try to access the logs again since the audit logs loading/management is controlled by the CLOUD env.
It is my general understanding in the Cloud env - Note that audit log entries are stored for 90 days; entries older than this are removed from the log and can't be recovered.
If your issue continues, then I would recommend that you to reach out to Atlassian Support (https://support.atlassian.com) for further assistance.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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