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copy summary field in Idea to Description

Mohamed Samy_5wwq6k

Hello everyone,
I was trying to create an automation rule to copy all the data from and idea summary to the description of the Epic on my development scrum board when I create a delivery ticket, so I used the Polaris issue link.

unfortunately when I press "create a delivery ticket" it creates new epic to delivery scrum board but the automation is not even triggered, can anyone help in this

Screenshot 2023-03-06 at 5.52.58 PM.png

Screenshot 2023-03-06 at 5.53.51 PM.png

Screenshot 2023-03-06 at 5.53.37 PM.png

Accepted answers

Alex Koxaras -Relational-

Hi @Mohamed Samy

Can you confirm that on the new Epic issue that is created, the link exists?

All comments

Alex Koxaras -Relational-

Hi @Mohamed Samy

Can you confirm that on the new Epic issue that is created, the link exists?

Mohamed Samy_5wwq6k

yes the new Epic created and working, I already accessed it from the delivery scrum board on the backlog

Alex Koxaras -Relational-

The Epic was created alright. But the link exists? You have on your rule the trigger which means that an issue must be linked to another with the link type "polaris". Can you share the epic inside and see the linked issue in it?

Mohamed Samy_5wwq6k

I think it was created as you can see below Screenshot 2023-03-06 at 7.22.10 PM.png

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