Migrate ServiceNow Reports To JSM

Kieron L. Jones

Hi All,

I'm looking for some advice in migrating ServiceNow reports to JSM.

a) Is this even possible (using software perhaps)?

b) Do reports have to be re-added from scratch in JSM?

c) Has anyone had to do this aspect of SN to JSM migration?

Initially I would think that b) would be the only way, having looked at JIRA reports and their use and structure.

Any advice would be welcome, thanks in advance.

Kieron

Jack Brickey

There isn't any way to import reports. Reports in JSM are driven by filters. You wouldn't want to re-create the SN filters in JSM. So yes option b).