nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to Export of Users per Project?

Branimir Kostic

Dear all,

I'm owning a small Jira Cloud instance with around 200 users. It started small with around 10 users so that we could easily manage that by our own. After some time the number of users increased and therefore also to wish to monitor the list of user per project.

Unfortunately I could only find a way how to export all users but there is no option to get an export per Jira project. Why i would need it is that sometimes I want to write some emails to users of a specific project. I would love to at least export the list of users of one project and then send the email (if there is not another, more easier way).

But it seems that it's not possible without any paid version. How are you doing it? How can I use the REST API in a simple way (for free) for example with Google Sheets, App Scripts or something similar.

Thanks a lot in advance

Accepted answers

Jack Brickey

Hi @Branimir Kostic , your findings are correct that you cannot export users per project. Actually there isn't a way to query users un a project. If you could then you could export. One option is to create a group for the project and add the project users into the group. Then you could export per group. You might also consider an addon app.

All comments

Jack Brickey

Aron Gombas _Midori_

You could eventually solve the use case with announcements. So, display the information you wanted to email as an announcement.

There are several apps that can do that: https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=announcement

The question is, can you display the announcement only if the user is in project X? I don't have an answer for that, but you could do your research.

Or, if you are using dashboard for the project, then you could use the gadget which display free text to display the information in the project dashboard.

Prince Nyeche - ELFAPP

Via API it is possible. First, you need to know the number of active users you have on the instance then you need to run across each user who has access to browse a particular project. Do that continuously until you exhaust the list of users then collect those data to create a CSV file of users in a project. So a combination of user search API, and project API should give you the result you need.

Branimir Kostic

Hi @Jack Brickey Thanks a lot for your answer. I assumed that. Most likely I will follow your proposal and create a dedicated group per project.

Another idea that I tried is to go via Roles, but the roles are not project related so

I was thinking about an addon app, but I would still consider this as a basic function that Jira should provide. But instead for everything you need an addon, which again generates additonal costs.

Manuela_s9nhx5

A small note: also remember to export groups, because users in these groups will also have specific access to the project. Without exporting groups, the information may be incomplete

Nexuvico

Hi,

We built a Forge app that solves this exact problem: User Account Manager lets you
select any project and export its users directly as CSV, JSON or TXT
— no need for REST API scripts or manual group management.

Here's how it works:

For project user :

Go to the Users tab in the app
Select your project from the project selector
All users with access to that project are displayed with their status, role, products and last active date
Click "Export" to download the filtered list

For Customer list :

Go to the Users tab in the app
Select any JSM project from the project selector
Enable "Show customers and organizations only" filter
Organizations are displayed with their member count, expandable
to see all members
Click "Export" to download the full customer list as CSV, JSON or TXT

The app also provides additional features for Jira administrators:

Unified dashboard to manage users across Jira, Confluence and JSM
Bulk actions: deactivate, reactivate, grant or revoke product access
Inactive user detection with configurable thresholds
Audit logs for compliance

It runs entirely on Atlassian's Forge platform — no external
servers, all data stays within Atlassian infrastructure. A free
trial is available.

Marketplace listing:
https://marketplace.atlassian.com/apps/1286949292/user-account-manager-bulk-user-actions-customer-export

Hope this helps while waiting for a native solution.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-software

jira-software-cloud