How can I visualize the Organization column in a dashboard graphic (tickets per org)

Erik Meegdes

Hi, 

I have multiple filters/searches created that display all tickets created/resolved over a  specific timeframe. I can create graphics to show the number of tickets per engineers created/resolved etc, but I am unable to do that to visualize the number tickets that the organizations have created... to determine which organization is creating to most workload for our engineers.

Gr,

Erik Meegdes

Eduardo Oliveira

Hi @Erik Meegdes

If you are open to using a cloud app, I would like to share another alternative to build custom JSM reports with the ability to add your JSM data (including organizations) directly in the reports. 

Here is the marketplace link: Mindpro Insights - Custom Reports for JSM 

Here is a quick video showing the exporting options: Loom Video - Dashboard with Organizations x Agents

Best, Eduardo