I want to be able to verify that my engineers are logging comments to their tickets on a daily basis to document the work completed. Is there a way I can create a report to show me who has logged comments for the day?
Engineers may have multiple tickets they are working on, so I would need to be able to see comments added to any of the tickets they are working on.
They may also log comments on a ticket that they are not assigned to when they are doing paired programming.