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Board created from Filter won't show data from one of the contributing boards

N McMahon

Hi,

I created a board from a filter so that I can see all items from multiple boards for the current sprint. However, issues from one of the contributing boards don't show up.
The JQL for the filter is below with the 'missing board ' in bold. Have I constructed the query incorrectly?
project in ("CDM Hub" , Hive, "Core " , "UI/UX" , "Classify Modelling") AND type in standardIssueTypes() AND status in ("To Do", Blocked, "In Progress", "DOD/Review", "Ready for test", Done) AND Sprint in openSprints () ORDER BY assignee ASC, created DESC

Thank you!

Accepted answers

Ravi Sagar _Sparxsys_

Hi @N McMahon

You have too many ANDs and your query might not be returning issues from that project.

Do you see the issues when you run this JQL?

Ravi

Trudy P Claspill

Please show us the configuration for your board - specifically the mapping of statuses to board columns. Are all statuses mapped to a column?

What are the Status values of the missing issues?

Do you have any quick filters activated on the board?

John Funk

Hi @N McMahon

If you run the filter and see the issues, but then with the same filter you do not see on the board, then there are a couple of things to check.

1. Make sure that the statuses that contain the issues are mapped to a column on the board.

2. Check the sub-filter at the bottom of the Board settings General tab to see if there is something there that is preventing them from showing.

All comments

Ravi Sagar _Sparxsys_

Hi @N McMahon

You have too many ANDs and your query might not be returning issues from that project.

Do you see the issues when you run this JQL?

Ravi

N McMahon

Thanks for the prompt response Ravi, yes I do see the issues when I run the JQL, just not on the board view.

Thanks again

Trudy P Claspill

Please show us the configuration for your board - specifically the mapping of statuses to board columns. Are all statuses mapped to a column?

What are the Status values of the missing issues?

Do you have any quick filters activated on the board?

John Funk

Hi @N McMahon

If you run the filter and see the issues, but then with the same filter you do not see on the board, then there are a couple of things to check.

1. Make sure that the statuses that contain the issues are mapped to a column on the board.

2. Check the sub-filter at the bottom of the Board settings General tab to see if there is something there that is preventing them from showing.

N McMahon

Hi Trudy,
apologies for the delay in responding. The statuses of the 'non-displayed' board correspond to those of the displayed boards.

The Status values of the missing itesm also match those of items from other boards which are displayed.

I do not have any quick filters activated on the board

Apologies again!

N McMahon

Trudy,

your comments sent me into the Column management section of the board where I saw Unmapped Status items and moved those to the corresponding columns to remedy the problem.
Thank you!! had really been at a loss, this is the first company-managed board comprising multiple team-managed boards that I have created, so I appreciate your insight.

Thanks again!!

N McMahon

Hi John,

your comments sent me into the Column management section of the board where I saw Unmapped Status items and moved those to the corresponding columns to remedy the problem.
Thank you!! had really been at a loss, this is the first company-managed board comprising multiple team-managed boards that I have created, so I appreciate your insight.

Thanks again!!

John Funk

Great! Glad I was able to help a little.

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