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Syncing Issues Between Jira Work Management and Jira Software

Luke Crisp

Hello

I would like to know if it is possible to sync the epics and issues that we have in Jira Software projects with Jira Work Management? I would like to have oversight over work from all Jira Software projects in one place (team-managed project so unable to use advanced roadmaps).

Atlassian seems to suggest that 'Jira Work Management seamlessly integrates with Jira Software to connect business and software teams like no other tool can', but I'm finding it difficult to find information on how to do this or if it's even possible.

Thanks

Accepted answers

All comments

Valerie Knapp_dpp5c6

Hi @Luke Crisp , welcome to the community and thanks for your question.

It depends a bit on what you mean by having everything sync-ed.

I have in my test instance, several Jira Software projects and several Jira Work Management projects and, where I have added, for example, the Epic Link field to the screens in Jira Work Management, you can link Epics from a Jira Software project to issues in a Jira Work Management project.

This is the point of view from the Epic in the Software project, but you could get a quick at-a-glance view, in this way, also of the status of any other issues in different projects with this Epic Link.

Is this what you meant? Or were you thinking more along the lines of a dashboard or a report?

John Funk

And to add to Valerie's answer - it will depend on with they are Company-managed versus Team-managed. And you can so do issue links between issues if you need something on a common level like Epic to Epic or Task to Task.

Trudy P Claspill

Just pointing out, in the original post it is stated that the Software projects are Team Managed, so Advanced Roadmaps is not an option for oversight.

Luke Crisp

Hi all, thanks for your responses. I'd essentially like to have oversight over all of the software project work items in one place. As I'm using team-managed software, I cannot use advanced roadmaps as noted above.

I'm assuming there is a way to do this (other than creating a board using a filter) - is Jira Work Management capable of providing this oversight? Ie can you integrate all work items from all software projects to then be viewed in a WM board/calendar?

Thanks

Diana_Architect_ZigiWave

@Luke Crisp hello. As John mentioned, you can take look at the Atlassian marketplace for external help. ZigiOps might help you sync the issues/epics between Jira & Jira WM easily. It's easy, doesn't require additional coding and it's secure (does not store any of your data).

Dhiren Notani_Exalate_

Hi @Luke Crisp ,

I would recommend you to try out Exalate in this case.

Thanks, Dhiren

Saralie S.

@Dhiren Notani_Exalate_

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