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Jira Export of Filters doesn't download.

unknown

XLSX is not downloading.
Recreate Steps:
Log into Jira
Issues
Manage Filters
Select a filter.
Once the Filter displays the Issues associated with the filter,
Select: Export + XLSX (Current Fields)

Accepted answers

Moses Thomas_08kyb0

@[deleted] what is the number of items in the filter ? normally it is limited to 1k per export but some time it might take a while.

Kind regards,

Moses

All comments

Moses Thomas_08kyb0

@[deleted] what is the number of items in the filter ? normally it is limited to 1k per export but some time it might take a while.

Kind regards,

Moses

Rilwan Ahmed

Hi @[deleted],

Welcome to the community !!

I could not find any option "Export + XLSX (Current Fields)". Native jira has only Export Excel CSV (Filter fields). Export Excel CSV (Filter fields) works without any issue.

Can you please recheck if there is any add-on installed in your instance for this Or please share the screenshot

unknown

Hello @Moses Thomas Thanks for the info, how to know the number of items that we are trying to export?

Moses Thomas_08kyb0

run the filter and tell how many jira tickets does the filter return ? filter querie.png

unknown

Yeah, it is more than 5k

Moses Thomas_08kyb0

@Rilwan Ahmed user sees it that means the plugin is enabled on their instance

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