I have been researching this all week, and am turning to this expert community for help.
Understood: post-functions have to be added to status transitions that are moving to a done state (e.g. closed, cancelled, etc.). Without this, resolution is not set.
Given: None of the transitions in a project I've inherited have these post-functions set.
Also given: When running JQL, I can see resolution of Done is in fact set. Resolution date appears to work in the queries, but the resolution date is not a field that I can actually see and add to my view.
Not understanding: How is it happening that resolution is being set? Why isn't resolution date viewable?
I'm sure I'll be learning as this ticket progresses.
Thanks for your help.
