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Creation of Jira Task in Confluence is not possible

Sarah Nicolin

We use Confluence and JIRA both as cloud applications. I tried to create a Jira Task directly in Confluence. But recently, when I try to fill in the issue type, I get the message that there are "No matches found".

I used the Makro quite a lot before. I did not change any settings nor in confluence neither in Jira. Please help!

Accepted answers

Valerie Knapp_dpp5c6

Hi @Sarah Nicolin , I also see this problem in my Confluence instances. I have reported it to Atlassian, which hopefully they will make a note of here - Confluence Status (atlassian.com)

All comments

Valerie Knapp_dpp5c6

Hi @Sarah Nicolin , I also see this problem in my Confluence instances. I have reported it to Atlassian, which hopefully they will make a note of here - Confluence Status (atlassian.com)

Sarah Nicolin

Hi @Valerie Knapp maybe you could add the link to your post here as well?

Valerie Knapp_dpp5c6

Hi @Sarah Nicolin , this is the ticket number but I can't share it with you because I don't see your email - PCS-160904. I will keep you updated.

Valerie Knapp_dpp5c6

Hi @Sarah Nicolin , Atlassian have created a bug here - [CONFCLOUD-75297] Jira Macro - Create new issue not showing issue type - Create and track feature requests for Atlassian products.

and provided two workarounds in the interim time until this is resolved -

Workaround

Currently we have two possible workarounds for this bug. Please follow the steps below:

Workaround

As a workaround for now, you can either:

Create the issue directly on JIRA and then paste the link on the Confluence page.
OR
Select the text on the Confluence page, and click on "+ Create Issue".

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