Once the incident is closed then all the fields of incident is Read only or not editable how to do

Question

Hi,

Once the incident is closed then all the fields of incident is Read only or not editable how to achieve the same.

Please help me out with the steps.

Thanks,

Sreenadh_5t0th7 · Answer

Hi @Ajay  _view26_

Thanks for the response.

But still i can able to edit the fields please find the attached screenshots for your reference.

Thanks,

Ajay _view26_ · Answer

Hi @Sreenadh

As I understand, you want to make the issue readonly once the issue status is set is set as resolved

Please find a similar thread which answers the above question

https://community.atlassian.com/t5/Jira-Service-Management/How-do-you-make-an-issue-read-only-after-it-is-in-a-closed/qaq-p/1406997