Backlog not refreshing when a task is updated

Question

I see this issue every 2 weeks when I work through my sprint planning meeting and it drives me nuts. Before we start a sprint, my team will go through each item in the sprint and assign story points and a developer. When the item is updated for story points and assigned to a developer, the list does not refresh with that information. I have to click away from the back log and go back to it in order to see the information populated in the list.

Is this a known issue? And is it on the list to be fixed? It creates a terrible user experience and is counter productive. Is there a better way to show this information before I start a sprint?

Michał Popielnicki_v6rmf3 · Answer

I experience the same problem and it drives me crazy - specially that updating information like asignee or estimation was reflected on the backlog view before.

Atlassian please fix this!

Candace Snyder · Answer

Yes, it would refresh with page by using the browser refresh button but it makes sense that if I'm on the list page and viewing/updating the details for a task, it should automatically update the list when I assign story points or a developer to the task.

Dan Breyen · Answer

As you're using the cloud, does clicking the 'Refresh' button in the browser update the data?  I've asked a similar question when screens should be updated, but was told by support that is how it works.  I agree it would be nice if the page could be refreshed by the system,