I'm running automation on my service project which will clone requests to our Engineering Project.
There are currently two ways of raising a request. One is through our portal filling out a form, and one is through our slack integration, which leverages the Jira API.
When viewing two requests raised by these two methods, the only identifier I can see here is "raised this request via Portal" and "raised this request via API".
As a result, I'd like to use this field to determine whether the cloned request should land in our engineering project as a story or as a task.
Is there any way to parse that field out during automation?