Can't able to create JIRA support ticket

Question

Hi Team,

I'm trying to create a JIRA support ticket, however i have filled all the details and trying to create a support ticket. it's not allowing to create a JIRA support ticket.

I need to discuss with support team on couple of topics like billing upgrade, migration activities and workflow error

Thanks,

Punukollu Prakash

JIRA Admin_sumjw3 · Answer

Hi Mayur,

Thanks for your quick help.

As requested by you have tried following the same steps, however this is not working.

Thanks,

Punukollu Prakash

Mayur Jadhav_30osel · Answer

Hello @JIRA Admin ,

Welcome to the Atlassian Community!!

In Chrome, could you please try these steps:

* navigate to id.atlassian.com and clicking *Log out* in the top-right corner of the screen.
* head back to support.atlassian.com and log in with the *Log in to contact support* button at the bottom the page.
* check to see if you are able to do it.
* Please replicate same thing incognito mode.

Regards,
Mayur