nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Admin permission for apps

David Wright_3z3jv2

Hi--I'm teaching a course this semester using confluence cloud--which is new to all of us. I'm the admin of my own space, but when I try to install a free app it sends me an email (as the admin) asking me for permission to use the app. Unfortunately, I can find no way to give that permission (to myself) from the email. The link just takes me back to the marketplace description---where it shows that permission has been requested. What am I missing?

Accepted answers

All comments

aravind1516

Hi @David Wright , May be check whether there is an integration present between confluence and atlasian market place or not. If not integration should be present between them in order to communicate.

David Wright_3z3jv2

Thanks for responding. Might you know how I would check that?

Trudy P Claspill

Hello @David Wright

Welcome to the community!

Are you an admin for just the space, or are you an admin for the entire Confluence instance?

Can you tell us the app you are trying to install?

David Wright_3z3jv2

I'm just an admin for the space. I am learning along with the students, so we are basically all operating as single users/admins in our own space at the moment. Was trying to add AI Tooltip. Thanks for responding

Trudy P Claspill

When apps are added to Confluence they generally become available for all users in all spaces. In some cases a vendor may have included an option for limiting the spaces of users that can use the app, but that is somewhat rare.

Because of the global impact of apps, and the possibility that non-free apps can increase the cost of the instance, usually only the people who are Organization Admins or Billing Contacts for the Organization that includes the Confluence instance have the ability to install apps for the site.

You may need to contact the person who set up the Confluence instance and ask them to install the app on it for you.

David Wright_3z3jv2

Ah--well, we are all using the cloud-based version and have all created individual accounts. So, I'm not aware that any particular instance was created at all (certainly not by anyone on our campus). Does that make sense?

David Wright_3z3jv2

Thanks for your patience. Yes, we are all using unique url's---which we set up individually in class. I am following exactly the path you have shown to find new apps. However, when I choose "Get App" (not Get it Now for some reason) I received the following message.

Submitting this request delivers and email back to me with the message below. The link in that email takes me back to the atlassian marketplace--where there is plenty of information but no option to grants any type of permission for install.

In addition, my apps menu does not show anything about viewing requests. Very confusing.

David Wright_3z3jv2

Apologies--I did not include the email message referenced aove

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

confluence-cloud