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What I'm doing wrong with Automation?

Vladimir Sumilin

Hi,

I have a problem with Jira automation, I'm trying to make automation, which will create new issues one year after, but before 2 weeks. I also add a new status for old ones.

Screenshot:

In Audit log it showing me this:

So, what I am doing wrong? Why it's not creating anything? I just tried to make some tests and nothing was created.

Edited:

I have resolved some problems and I can run the query now, but I'm getting an error.

Best regards,

Vladimir

Accepted answers

All comments

Velizar Borisov

Hi Vladimir,

Looks the query you are using is not retrieving any issues so that's the reason why nothing has been updated. When you use the JQL inside the Automation , you can use "Validate query" which is positioned just below the JQL window. It will just check if there are any issues returned by your search criteria, without updating them.

My assumption is you will have to use "issuetype = Score" instead of "type = Score".

Hope that helps!
Velizar

Vladimir Sumilin

Hi Velizar,

Thanks for your reply, I have changed on "issuetype = Score" instead of "type = Score". It's still not creating anything + I also tried to validate the query and I have 0 errors.

Screenshot:

Alex Koxaras -Relational-

Hi @Vladimir Sumilin

I would double check the JQL on advanced issue search to verify that it yields the results that you want. From the image you provided to @Velizar Borisov it seems that your JQL yields 0 issues (not 0 errors). Thus it's not running.

Velizar Borisov

It might be the case that you don't have any issues at all that are satisfying the criteria about the due date. Can you try place the same JQL in the Advanced Issue Search , just like @Alex Koxaras -Relational- purposed?

Vladimir Sumilin

Hi @Alex Koxaras -Relational-

I have tried with advanced issue search - if I understood it right. I will try to make it with Cron expression, was this your idea?

Screenshot:

Vladimir Sumilin

Thanks @Velizar Borisov

I can run my query right now, but I'm getting a new error, could you look at it? I edited my question.

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