nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I have set up an automation on test Jira the email is not triggering

Mariam Majeed

Screenshot 2023-02-21 122143.png

Accepted answers

Mariam Majeed

I have emailed the admin to find out if emails have been switched off in the dev environment as this is the only issue I can think of , that could be causing this

All comments

John Funk

Hi Mariam - Welcome to the Atlassian Community!

If this rule is initiated by another rule firing (meaning another rule causes the issue to transition) then you have to check the box in the Rule Details for Allow rule trigger.

Mariam Majeed

Hi thank you for the reply it is not a dependent rule

John Funk

So does the rule not fire? Or it fires and it doesn't process complete to send the email? Or it fires, says it sent the email, but the person never got it?

Can you post a screenshot of the Audit Log when it runs?

Mariam Majeed

Screenshot 2023-02-21 143743.png

Mariam Majeed

I have emailed the admin to find out if emails have been switched off in the dev environment as this is the only issue I can think of , that could be causing this

Mariam Majeed

Emails have been switched off in the dev environment- Thanks for your help investigating

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud