Hi,
While creating the Incident form i am not able to fetch the Assigned to Individual user in the list of users.
Please let me know the reason for the same.
Hi @Sreenadh
Hope you are doing well.Check the permission scheme for the project - Are you in a group/role/etc that has been named for the "assignable user" permission?If not then please reach out to the Project admin for the same and ask him/her to add you in the respective project role.Hope this will help.Thanks
Hi @Ankit Srivastava
Please find the below attached details.
this is happening only for 1 user not for all the users.
only for Anup Rai.
Hi @Sreenadh Could you please check that user is part of that group or not, if not then please add that user and try to assign ticket to him/her.Thanks
Yes. he is the part of the Service Desk group still the user is not able to fetch the users please find the attached screenshot for your reference.
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