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Need assistance setting up a test environment.

Deepika.Kanaparthi

Hello Team,
We are planning to migrate from one cloud to another. To test for cloud migration, I want to create a test environment.

Using the following link: https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes, I read the documentation.

and attempting to build a sandbox for the Jira software. I have Atlassian admin access, and Jira software production offers a premium plan. However, I don't see the features needed to build the sandbox.

Select Products > Sandbox.
Select Create sandbox.
Choose a product.

Screenshot (26).png Screenshot (27).png Please guide me in creating a sandbox.

Accepted answers

Alex Koxaras -Relational-

Hi @Deepika.Kanaparthi

Go to admin.atlassian.com
Then from the header menu choose Products
Then from the left side bar choose sandbox

All comments

Alex Koxaras -Relational-

Hi @Deepika.Kanaparthi

Go to admin.atlassian.com
Then from the header menu choose Products
Then from the left side bar choose sandbox

Alex Koxaras -Relational-

Are you an org admin?

Deepika.Kanaparthi

Hello @Alex Koxaras -Relational- ,

Thank you for Responding to my request. I have Atlassian admin access and Site admin access.

Image 1.PNG

After Selecting the Organization. I got the below Page.

Screenshot (27).png

Alex Koxaras -Relational-

@Deepika.Kanaparthi you don't have organization admin, because you can't access the menu on the header. Most likely you are a site admin and not an org admin.

Try to remove /users from the URL of the last screenshot you pasted here and add /sandbox

If you don't have access there, then you are not an org admin.

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