Custom field multi-lines with Wiki Renderer and Rich text in JSM Forms

Florian Royer_oqzjti

Hi

I have a problem with forms and wiki markups.

1. Create a multi-line paragraph custom field
2. Change the renderer to "Wiki" in the field configuration
3. In the form, link the field with the JIRA field.

Then, I edit in JIRa the field to see the result in the form, and ... very disappointing:

 Any body with an idea or workaround, please?

Regards

Joseph Chung Yin

@Florian Royer -

Hi Florian:

If you linked Form's element to Jira multi-line text field and the Jira text field is enabled for Wiki rendering, then you should see the Jira mapped field in the Wiki rendering format.  However, the Form's content will not reflect the format same as the Jira mapped field.

Currently, I don't know of any workaround available at this time.  I would recommend you to contact Atlassian Support (https://support.atlassian.com) to raise this need.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.