Cannot save changes in Jira Project Plan because of Workflow validators

Richard Tjong

Hi all!

I´ve set up workflow validators for some required fields when creating new issues (to ensure data quality for our project).

However, when we want to review and save changes to multiple issues in our Project Plan, we encounter that the validator wants us to fill in the required fields even though the reporter has already done so.

Is there a way to still save the changes without removing the validators in the workflow?

 

Jack Brickey

Which Validator are you using and on what transition? You mentioned that you added the validator to the create event. If that is true, then updating issues should not come in to play as far as your validator's are concerned. Regarding which validator you used, there is one that requires the field not be empty there is another that requires that it be updated during the transition. I think you want the former.