Site Maintenance - Atlassian Cloud site is unavailable due to scheduled maintenance.
@Kinga Ostrowska-Purohit welcome to the Atlassian community
Maintenance windows occur daily between 1 am and 3 am in the timezone where your site's server is located. There is currently no outage so I assume it is down for maintenance.
Hi @Kinga Ostrowska-Purohit welcome to the Atlassian Community!
Since you are on a standard plan, you're entitled to direct Atlassian Support.
Don't hesitate to submit a support request if you weren't notified of this beforehand.
@Brant Schroeder I'm unaware of this. Is this described somewhere?
Is this for every cloud site on a daily basis? That's 2 hours of daily downtime. What about companies who work 24/7?
@Dave Mathijs not ever day, just when they need to apply patches, upgrades or do other maintenance. You can change when the window is. More information here https://support.atlassian.com/organization-administration/docs/keep-track-of-maintenance-windows/
@Dave Mathijs my guess is that this was quickly resolved. Most of these updates take less than 15min and most individuals never notice that they occur. Atlassian does not notify anyone about regular maintenance windows which I am assuming this is was as there was not anything out of the ordinary announced by Atlassian.
what will happened if get alerts or data from third parties/software during that time period
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