We have what i am going to assume is a custom field setup which is called "Solution Group" when i try setup a custom filter as i want to have each solution group seperated out it then comes up with a screen asking me to "run aql search" I am stuck trying to get the right filter setup
Anyone got any tips
Thanks for the quick response, i appreciate it. However i am still a litte bit lost. So if i want to query for a field and then a queue within that what would i use. So the field lets call it Solution Group and then the assignment group i am going to say is Support - JiraTeam
Thanks, not working i am going to look at engaging the internal jira team for help as they setup the service desk queue
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