Thanks, If I can get the Jira automation log, I could know which the response from each step then do some trouble shooting.
Anybody Knows where to find it. Or Does Atlassian even provide it?
Hi Scott - Welcome to the Atlassian Community!
Are you asking for a what to access it via API or something like that? Because there is a link you can just click on from the list of rules to see the Audit Log.
Hi @Scott Lai Welcome to the Atlassian Community!Hope you are doing well.Please refer the below document:Debug automation rules using the log | Jira Service Management Cloud | Atlassian Documentation
Hope this will help.Thanks
Thanks a lot, but the log is not quite in detail.
For example,
the log is like this:
If block
The following issues did not match the condition:
CDAUTO-51
If/else block
Else block
Else block executed
I was comparing a REST POST response with some values, it only tells me it doesn't match any of the preset conditions, But I would like to know what is the response value, not just what it not is. Thanks.
Thanks,
please check below reply
Oh, add a new action for the Log action component under the Advanced section when adding a new action.
Hi @Scott Lai
You may want to follow this suggestion to improve the content/quality of information in the automation audit log, such as adding a "verbose logging" option:
https://jira.atlassian.com/browse/AUTO-36
Given the current behavior of truncating both content and details of logging, you can work-around that by writing things more specifically to the log, For example, for complex conditions write the tested information the audit log prior to the condition.
Kind regards,Bill
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