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Autommatic tagging

Martin Molt

Hi everyone,

I want to tag a request with multiple tags depending on the organization, related to the request. I did manage to get it working by creating an automation, which adds the needed tags on fieldchange of organization.

My problem is: I need to do this for about 800 organizations, each needing 1-4 tags.

That would be a lot of work to do in the automaiton editor, hence the question if it is possible to edit an automation in textform or does one of you have another idea on how to accomplish the automated tagging?

Thanks!

Accepted answers

Martin Molt

I ended up doing it by hand, as I have to do it only once anyway.

All comments

unknown

Hi and welcome!

Do you want to give the tags based on what kind of organization you have in your current Issues or do you just want 800 Issues to get the same 4 tags?

Maybe it is possible to change the trigger of your rule to something you can change via Bulk-Change e.g.: Set a rule to trigger upon changing a field value to 1 -> Set tags depending on the organization in "customfield_id" -> trigger rule via Bulk Change of all Issues.

Martin Molt

Hi Simon, thanks!

I want to give the tags based on selected the organization.

I'm not sure on what you mean by the bulk change.
Currently its the following:

Field value has been changed for field 'organizations'
If field 'organizations' equals 'ORG_XYZ'
Then change tags to 'XYZ', 'ABC' etc.

unknown

OK,

my idea was to set up a rule like this:

If "customfield" changes to 1:

Branch 1:

if field 'organization' is X, then change tags to: xxx

Branch 2:

if field 'organization' is Y, then change to: yyy

Now trigger this rule on all 800 issues via 'Bulk Change':
-Navigate to your Issues that need changing, select them in the top right corner to BulkChange and change the customfield value from None to 1 on all of them, triggering the rule.

This is a workaround I would use. I don't know if there is a possibility to Change Tags directly via BulkChange or some other Automation Rule you could use.

Martin Molt

I think you missunderstood me there.
I have a few hundred organizations, not issues.

And my problem is the massive amount on setting up each elseif in the automation editor.

Martin Molt

I ended up doing it by hand, as I have to do it only once anyway.

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