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[Re-fetch issue data] Action doesn't refresh and get the latest [issue entity property] value

Yong Yang

Jira Automation Rule:

Set entity property action in a loop (update the issue property for multiple times depending on the issue transition history):

In the 2nd Webhook or Re-fetch issue data (2 ways I tried to refresh the entity property, but failed for both), I cannot get the latest prop_cycletime. What's the reason then?

Accepted answers

Yong Yang

John Funk

Hi @Yong Yang

It's probably still just a timing thing. The Re-fetch only takes a second or two, and the webhook is probably taking longer than that. You could try adding another Re-fetch or two after the initial one to see if that helps any. Another option would be to create another automation rule that doesn't fire until the first one is completed (you might set a value of a hidden custom field with the webhook, then base the second rule on the value of this custom field changing). That way you know for sure the webhook and populated whatever value.

All comments

Yong Yang

John Funk

Hi @Yong Yang

Craig

Good suggestion and I will have a try. Thanks @John Funk

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