Automation rule thats sends email notifcation when worklog (timetracking) has not been registered?

Question

Hey everyone, how can I create automation that every time a user transitions a ticket to 'DONE' and a work log (time tracking) jira filed has not been registered, an automated email is sent? I tried to create the if conditional in many ways but nothings seems to work.

Adaeze_Jude_HEROCODERS · Answer

Hello @Giorgos Antonopoulos

Have you tried using Jira smart values? I tried this by using  {{issue.worklogs.last.timeSpent}} is Empty and it works.

Here is a screenshot of the automation. Let me know if it works for you.

Also, you can make this experience better by trying out Clockwork. Clockwork provides you with Validators that prevent the Issue from transitioning to DONE once there is no worklog logged on that issue.

Giorgos Antonopoulos · Answer

Hello Vamsi,

Unfortunately, this didn't work either

Vamsi Kandala · Answer

Hi @Giorgos Antonopoulos

Instead of using 'worklogDate = NULL', can you try using 'timeestimate is empty' and check.

Hope this helps.

Thanks,
Vamsi