Automatizacion Alertamiento en comentario especifico

Fredy Alexander Pena

Buen día,

Es posible realizar una automatización para alertamiento en Slack o correo, cuando se realiza el TAGEO o comentario especifico.

EJEMPLO:
@Servicedesk 

 

Carlos Faddul_kqcedv

@Fredy Alexander Pena how are you ?

Using the the automation you can use something like this

• Trigger - Issue commented
• Condition - if/else condition
  • Advanced compare Condition
    • First Value: {{issue.comments.last.body.toUpperCase()}}
    • Condition: Contains
    • Second Value: @Servicedesk 
  • Action: Send Slack message (then you will need to set the webhook URL and message)

 

I hope I helped you.

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