The filters that we create also have a view option that can / should be changed to public for the customer outside the project to be able to view the data. I change the permissions to Public but it doesn't allow anyone outside to view it. Can this be possible ??
Hello @Prerna Bellaney
Welcome to the Atlassian community!
Are your filters for issues in Software, Service, or Business/Work Management projects?
What exactly do you mean that the people are "outside"? Do you mean users who do not have a license to access your Jira system?
Hi Prerna - Welcome to the Atlassian Community!
They would need to be a licensed Jira user to see the contents of the filter.
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