a new server configuration

Anna Fadel

Hi,

 

Sorry for my poor technology expertise. We currently use Jira Premium and every project has been set up to whoever set up, and I am trying to establish some structure so I can report on the support requests vs project lifecycles ( at the moment its alot of work to figure out what is what) however we as a business have decided to just start a whole new Jira software package and build up the tasks and flows on a clean slate bases. But I have no idea how to go about it as I have quite a few projects that are running still and I want to prepare the new environments before starting projects on there. 

Possibly migrate new ticket or ongoing tickets to the new environment as it is. finished.

Can you please advise how I should go about the process to first acquire a new Jira for business with the right domain name (currently using an old business name)

 

Trudy P Claspill

Hello @Anna Fadel 

Welcome to the Atlassian community!

If you want to create a new Jira instance within your existing Organization, giving the new Jira instance a new name (i.e. https://somethingNew.atlassian.net) that also is an option which can be executed by an Organization Admin for you Organization. They would do that by going to https://admin.atlassian.com, selecting Products, and then clicking the button to Add Product. The wizard then steps you through creating a new Site for the product or adding a new product to an existing Site in your Organization.

https://support.atlassian.com/organization-administration/docs/add-a-new-product-to-your-organization/

 

I would recommend this method (new product/site within your current Organization) so you can leverage what you currently have set up for Organization level settings.

 

If for some reason you need to make a clean break from your current Organization settings, then on each of the Atlassian product pages you can find a "start your free trial" button. Example:

https://www.atlassian.com/software/jira

By clicking that button you will be walked through the process of creating a new Organization with a new Site for your Jira new Jira instance.

 

Either method above will give you a limited duration free trial. You will need to select your Subscription option (i.e. Standard vs. Premium) and enter payment information to go beyond the free trial.