Issue type - add a description field with pre-written content

Question

Hi, I have created an issue type called "Study" which includes an open text field called "Description."

When a new "Study" issue type is created, I would like to embed/include some pre-written content in the description field to serve as a guide to those who interact with the Issue and it's related tasks.

Can I do this through either the issue type's configuration OR through an automation (append pre-written content to issue)?

If so, how would I do this?

David A_s1ayjk · Accepted Answer

Hi Matt Crist,

If you are using Jira Server/Datacenter, you could use this option:

https://confluence.atlassian.com/adminjiraserver/configuring-contexts-and-default-values-for-the-description-field-1047552727.html

David A_s1ayjk · Accepted Answer

And if you are using Jira Cloud.

You could edit the Description field after creation, but if you need the text in the Create dialog, I think it's not possible.

You could try a create "Description X" customfield that copies to native Description -> https://community.atlassian.com /t5 /Jira-Software-questions/Is-it-possible-to-set-a-default-value-for-the-description-field/qaq-p/1739686

Best regards

Matt Crist · Accepted Answer

Thanks for the ideas/suggestions!

I was able to resolve using Automation > When: Issue Created > Issue Type equals "X" (or in my case = "Study"

New Action > Edit Issue > Choose field to set = "Description"

And then I typed in the content in the Description field

Best,

Matt