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Configure language in Jira Cloud app for Slack

Hello,

We're using the Jira Cloud app for Slack.

We are a multinational company, with people using Jira in several languages.

So, when an issue is posted in Slack, the information displayed are in a various number of languages, depending of the one defined in the Atlassian account of people.

I would like to know if there is a way to configure the language used to display the issue information in Slack, so that it takes English by default, and not the language of the Atlassian account of the user who posts the issue.

Thank you.

Accepted answers

Magdalena Zhisheva

As I can see, the only one supported language is English:

Screenshot 2023-02-13 at 11.32.04.png

Better contact the Atlassian support team and ask them to raise a suggestion/feature request.

Hope it helps!

All comments

Magdalena Zhisheva

As I can see, the only one supported language is English:

Screenshot 2023-02-13 at 11.32.04.png

Better contact the Atlassian support team and ask them to raise a suggestion/feature request.

Hope it helps!

Hi @Magdalena Zhisheva

Thanks for the feedback.

The field names are indeed in English, but their value is in the user language.

For example, we'll have:

- Status: "To Do" // Type: "Story" - for an English user
- Status: "A faire" // Type: "Histoire" - for an French one

I think I'll end up contacting Atlassian support .

Have a good day!

Oleksandr Melnyk_7fq9r0

Do you have some update from support?

I have same problem in my company.

Thank you!

Hi @Oleksandr Melnyk,

Not yet - I've just sent the question Friday afternoon.

I'll post their answer here when I get it.

Which version number is the first with this feature?

I don't know the app version, but I can tell you it was released on March 20, 2023.

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