how to hide a project from jira service management help center

Question

Joseph Chung Yin · Answer

@Ana Laura de Melo -

Go to the project in question, and access Project settings >. Customer permissions section -

Enable the option highlighted in the image below

So, customers (who have access to the project) are added by agents/project admins.  Any customer who are not added to the project, he/she will not see the project via the main portal UI.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.