Hi all,
I created an automation that includes a tabular list of all tickets with status = XYZ or ABC.
The automation runs per schedule without error. But the table that includes a column for status of the issue comes up with blank status. I used smart value {{issue.status}} and also tried {{issue.status.name}}. Both gave me a blank status.
Snippet of the script:
<tr>
<td> {{summary}} </td>
<td> {{assignee.displayName}} </td>
<td> {{customfield_10070.convertToTimeZone("Australia/Sydney").jqlDateTime}} </td>
<td> {{issue.status.name}} </td>
<td> {{customfield_10010}} </td>
</tr>
Appreciate any help on this issue.
Cheers.