How do I get email addresses other than the current logged-in user?

Question

Hi,I need to get the assignee's email by call the following api,

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-email-get

It return an error message: Requestor must be a whitelisted app (not a user).

I have found the proposed solution that "build a app using Atlassian Connect framework", but I don't quite understand it. Could you please explain how to operate it in detail?

Thank you!

Tuncay Senturk _Snapbytes_ · Accepted Answer

Hi @王悦

Welcome to the Community!

Access to the user's email information is restricted for security reasons due to GDPR. To access the user email information, you will need to build a Jira app using the Atlassian Connect framework and then install the app in Jira Cloud.