When a user raises a request on JIRA service management, at the bottom it asks for a "Share with" option, how can I remove that field from the portal?
Hi @Amit Bisht and welcome to the community,
Go here: https://YOURDOMAIN.atlassian.net/jira/settings/products/jira-service-management-configuration and select "No, don't share email requests with the customer's organization. Requests sent from the portal will not be shared unless the customer selects otherwise" under "Should new requests automatically be shared with a customer's organization?":
Hi @Alex Koxaras -Relational- where can I find this option
Please share the steps with me as well!
Its showing you do not have permission
error 403
@Amit Bisht did you replace YOURDOMAIN with your actual domain?
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