Hello,
Im new to jira so pls bare with me
I had create a automated flow so that organization would be created based on client domain.
After i had configured custom SLA's and based on organization SLA response level is set.
Everything seems to work properly but when i create organization manually and add random gmail email under that organization all incoming email does not get recognized. (funny thing is that if I send from work domain all works, but when i try tests from gmail nothing)
All incoming emails from gmail domain does not get assign to my manually created Organization and im struggling to understand why