We are Jira business users, our tickets are not visible on the panel board, but when we enter the ticket number in the search section, it appears as a general problem as a panel, can the authorized person contact me?
Hi Mübeccel - Welcome to the Atlassian Community!
Can you posts some screenshots of what you are seeing? (Please obscure any sensitive data).
As an example, I shared ypay to you, the same happens in other projects, unfortunately, the tickets are not completely visible and disappear from the board. We have many projects, but only 13 of them seem to be active, if we know the ticket number and search, we can observe it.
I don't see anything shared. I really can't provide any feedback without seeing something.
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