How to change sites as an Administrator in the Administrator tab

Question

Hi,

I got main administrator permissions on 2 sites in Jira Cloud. Today I encountered a problem I cannot access the "Administration" tab (to manage users) for one of the sites. Each time I try it redirects me to the second site.

How can I change a site from the Administrator view so I can access both sites?

Theunis Fourie · Answer

The issue was access rights on the 1st site. Was resolved when access rights were provided by admin.

Theunis Fourie · Answer

I have this same issue. I checked the product page as suggested by @Magdalena Zhisheva and it only shows the products for the 2nd site. I assume this is an access issue on the first site. How do I check what rights I currently have? As far as I know the account I'm using is an Organizational Admin, but I can't find the page that confirms this. Where do I check that?

Magdalena Zhisheva · Answer

Hi @Karolina Boguszewska ,

Are you able to see the site if you go to the admin site -> Products?