Hey,
Some of our customers have reported, and we've reproduced this behavior with invited people, that when navigating to Confluence, while logged into JIRA, they get this error:
Screen Shot 2016-06-03 at 11.53.44 AM.png
What's going on? What can we do, if anything, to resolve it?
Are they Service Desk Customers, with access restricted to the Customer Portal?
How do I check that? Sorry
Can you clarify what you mean by Customers? We don't know what tools you're using.
Service Desk (Cloud I believe)
This is what I mean by customers:
Customers.png
Is there another line of support I should possibly follow? Thanks
Guessing nobody knows the answers here?!
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