I have an automation rule to send an email that has been captured in the Jira "Description" field. The email user may / may not have Jira access.
Jira Description example: "E-mail: abc@yahoo.com.au"
In the 'Send an email" action I've tried adding the following Smart Value to the "To:" field but have an error: "Could not send an email, the 'To' address field is empty. If you have referenced a field it may be empty."
Smart Value: {{issue.description.substringAfterLast(“E-mail: ”)}}
The Smart value capture in the email body did return the correct email id as per the Jira description.
I have already tried to create a temp variable and use the temp var as a smart value in the "To:" field but not work as well.
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It seems that smart value is not captured at all in the "To" field. Any suggestion? Thanks.
